TERMS AND CONDITIONS

aLGLink, ltd does not guarantee the availability of the Service. The availability of the Service is subject to certain equipment and compatibility/limitations including memory, storage, network availability, coverage, accessibility and data conversion limitations. Roaming service is not provided by aLGLink, ltd. Service not available in the USVI.

Response rates may be slower than you may be accustomed to due to normal factors that affect cellular data communications in a marine environment. At times you may experience temporary service interruptions due to your location in the islands. This is normal and is caused by cell tower locations, weather, power outages and obstructions caused by terrain, buildings or vegetation. You may also experience slower speeds if several devices are attempting to transfer data at the same time.

The accuracy, appropriateness, content, completeness, timeliness, usefulness, security, safety, transmission or correct sequencing of any information or downloaded data is not guaranteed by aLGLink, ltd.

All download speeds experienced depend on device characteristics, network availability and coverage levels, tasks, file characteristics and other factors. Performance may be impacted by transmission limitations, terrain, in-yacht use and other capacity constraints.

aLGLink, ltd further reserves the right to take measures to protect its network and its Customers from harm, compromised capacity or degradation in performance. These measures may impact your service, and we reserve the right to deny, modify or terminate the service, with or without notice, to any Customer we believe to be features thereof in a manner that adversely impacts on the aLGLink, ltd network.

aLGLink, ltd may monitor the Customers compliance with these terms and conditions but we will not monitor the content of communications except as otherwise expressly permitted or required by law. aLGLink, ltd further reserves the right to take measures to protect its network and its Customers from harm, compromised capacity or degradation in performance. These measures may impact your service, and we reserve the right to deny, modify or terminate the service, with or without notice, to any Customer we believe to be using the features thereof in a manner that adversely impacts on the aLGLink, ltd network.

REFUND POLICY

aLGLink, ltd will do its� utmost to provide timely service however there may be times when service may be interrupted due to circumstances and/or technical problems with equipment onboard the vessel. The customer must notify aLGLink, ltd during the service period of lack of or unsatisfactory service. The customer must cooperate with aLGLink, ltd to remotely rectify the problem if the unit is online. The customer agrees to allow aLGLink, ltd to meet at an acceptable location on Tortola (if practical) in the event it is determined that the equipment needs to be repaired or replaced. aLGLink, ltd does not provide service calls to outlying islands to perform onboard equipment repairs.

The customer must notify aLGLink, ltd during the service period of lack of or unsatisfactory service. The customer must cooperate with aLGLink, ltd to remotely rectify the problem if the unit is online. The customer agrees to allow aLGLink, ltd to meet at an acceptable location on Tortola (if practical) in the event it is determined that the equipment needs to be repaired or replaced. aLGLink, ltd does not provide service calls to outlying islands to perform onboard equipment repairs.

The amount of data transfer deemed �Acceptable Service� shall be 250 MB per twenty-four hour period.

No refund will be issued if the device has been tampered with such as resetting the device.

aLGLink, ltd will not issue refunds in the event the complaint is due to slow data transfer rates when the customer is attempting to transfer large amounts of data on numerous devices as this will have an adverse effect on transfer speeds.

aLGLink, ltd will not issue refunds in the event it is determined our service provider is experiencing technical outages which are beyond our control.

In the event it is determined that the lack of service is due to failure of equipment aLGLink, ltd will do its utmost to issue timely refunds.

In no event will aLGLink, ltd be held responsible for the customers loss of income or inconvenience due to loss of internet service.

The maximum amount of refund shall be limited to the amount of payment made.

It is the responsibility of the Customer to contact Customer Service during service period to give notification that they are experiencing service issues. aLGLink, ltd will not issue Refunds if no contact has been made during service period.